| Tips
that might help you solve your own printer
problems or questions. |
|
|
INKJET
PRINTERS
POOR
PRINT QUALITY-Check the following: |
| 1)
Is there any indication that the ink tanks are
low/empty? Usually there will be error light(s)
on the printer operators panel, or an error message
on the computer while printing. |
| 2)
Are you using ink made by the manufacturer for
the printer you are using? Non-manufacturer ink
is usually cheaper but some of them don't work
as well and may cause service issues. Buy from
a reputable, local company if purchasing non-manufacturer
ink. |
| 3)
If you use a power strip to turn everything off
when you are finished for the day make sure you
turn the printer off first at the printer operators
panel-Not doing so may prevent the printhead from
'homing' at its proper rest position, which will
then allow the printhead nozzles to dry/clog.
|
| 4)
Have you run the printer cleaning cycle?-This
is usually done from the printer operators panel
or the printer properties/utilities application
on your computer (consult your users manual).
|
| 5)
Is the printer 'media thickness' control in the
proper position for the media you are printing
on?-If the control is in the wrong position (example:
printing on paper & the control is set to
'envelope") you may experience light/faded
print. |
| 6)
If printing photos, make sure you are using the
MANUFACTURERS photo paper.-The chemical match
between the manufacturers ink and the photo paper
is very exact, and using non-manufacturers photo
paper or non-manufacturers ink will affect photo
print quality. |
| PAPER
FEED PROBLEMS/JAMS-Check the following: |
| 1)
Is there any indication on the printer control
panel (error message/solid/blinking lights) or
the computer display, that there is a problem?
- Does the error indicate where the jam has happened?
If there are jam indications, open ALL of the
access doors/panels & remove any paper located.
Try to pull it out in the same direction that
it was initially feeding. If the paper tears and
comes out in pieces, reassemble the pieces (like
a puzzle) to ensure that you removed the complete
sheet. |
| 2)
Is the paper that you are using the correct weight
and dimensions per the users manual? |
| 3)
Is the paper being fed, free of tears, folds,
dog eared corners, or other imperfections that
could increase the possibility of jams? |
| 4)
Is the media being fed through the proper path?-Rigid
media such as card stock,photo stock, lables should
be fed through the paper path with the shortest/most
direct route from entry to exit. This type of
media usually should NOT be loaded into a paper
tray/cassette. |
| 5)
Has the paper been "fanned" before loading
into the printer? |
|
